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Accessibility Policy

Welcome

Welcome to Yorkshire’s first Single Malt Whisky Distillery.

We have been distilling since May 2016 using only the best barley and spring water, grown and sourced on our family farm at Wold Top.

Whether your visit may be taking a tour, visiting our coffee shop or attending an event, we strive to give you the best experience we can. We have a lift from the main entrance and Distillery Shop, to the Pot Still Coffee Shop and viewing windows upstairs.

The Pot Still Coffee Shop and Distillery Shop are fully accessible for wheelchair users. The tour, unfortunately, has limited accessibility due to it being a working distillery. However, we always try to find a way to ensure that a great experience can be had by everyone, and we aim to overcome such issues to fit the customer's needs.

If you require any further information regarding specific access, please do not hesitate to get in touch with us.

Level Access

There is level access from the main entrance to:

  • Pot Still Coffee Shop
  • Tour Room
  • Upper Mezzanine
  • Customer Toilets
  • Distillery Shop

Hearing

  • The fire alarm has flashing lights.
  • All staff have disability awareness training.

Visual

  • Glass doors have contrast markings.
  • The walls and the doors have high colour contrast.
  • The cafe menu is in large print.

General

  • We have a complimentary ticket policy for personal assistants.
  • There is a public toilet for disabled visitors. The toilet is a Changing Places toilet.
  • All staff have disability awareness training.

Getting here

Spirit of Yorkshire Ltd.
Unit 1, Hunmanby Industrial Estate
Hunmanby, Filey
North Yorkshire
YO14 0PH

Travel by public transport

  • You can get to Spirit Of Yorkshire Distillery by bus and train.
  • Bus: There is a stop on Cross Hill, near the church and there is another one on Hungate lane. Both are about a 16 min walk or 3 min car journey.
  • The bus stop is 0.80 miles / 1.28km from Spirit Of Yorkshire Distillery.
  • The nearest train station is Hunmanby Train Station. The train station is 0.3 miles / 0.5 km from Spirit Of Yorkshire Distillery.
  • The train station is a short walk from the distillery. Whilst you do have to go up a slight incline to get here, we would suggest that this is the better mode of public transport. Trains go every 90 mins from Filey. Scarborough train times vary throughout the day. Find the train timetable here.
  • You can get a taxi with Nippy by calling 01723 377377. The taxi company has a wheelchair-accessible vehicle, based in Scarborough.
  • You can get a taxi with Station Taxis by calling 01723 366366. The taxi company has a wheelchair-accessible vehicle, based in Scarborough.
  • You can get a taxi with Radio Taxis by calling 01723 515515, based in Filey. Filey is closer than Scarborough.

Parking

  • We have a free car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance.
  • Visitors can be dropped off close to the main entrance but there is not a designated drop-off point. All vehicles have to drive past the entrance to get out of the car park so are welcome to let the visitors out as close as the entrance as needed. From the car park to the entrance, there is level access.
  • We have two allocated parking spaces that are 18 metres away from the main entrance.

Allocated Car Parking Spaces and Main Entrance


Front View - coming from Hunmanby Direction

Arrival

Main entrance

  • The main entrance has level access.
  • The main door is side-hung and manual.
  • The door is 850mm wide.
  • We aim to have a member of staff available to hold doors and escort you to the lift if assistance is needed.


Main Entrance via Car Park

Getting around inside

Visual Impairment – General Information

  • We have contrast markings on all glass doors and high colour contrast between walls and doorframes.
  • Contrasting Doors and Walls - Main Entrance Door

Lift

  • We have 1 lift.
  • You can get a lift to all floors.

Lift to both floors

  • The lift is a platform lift.
  • The lift door is 980mm wide.
  • The lift is 1400mm wide.The lift is 960mm deep.
  • The lift says the floor number at each floor.
  • The lift buttons have raised numbers or letters.
  • The lift shows the floor number, at each floor.
  • The lift has a key in order to access it and we ensure that a member of staff is present whenever the lift is in use.


Lift Buttons - with braille, speaker, and visual aids


Main Entrance and shop floor access to lift

 

Accessibility Guide for Spirit Of Yorkshire Distillery

Contact for accessibility enquiries: Claire Ball

[email protected]

01723891758

.Org Accessibility Guide - More info

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