Tour T&Cs

TERMS AND CONDITIONS OF DISTILLERY TOUR

Welcome and thank you for visiting Spirit Of Yorkshire Distillery. This agreement is between you (a customer of Spirit Of Yorkshire) and Spirit Of Yorkshire Limited (the owner) of the distillery. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first paid for tour of the distillery. If you do not agree to be bound by these Terms and Conditions you should not participate in a tour.


Age Restrictions

Anyone over 6 years of age can participate in a tour. Persons under the age of 18 are not permitted to participate in the tasting session at the end of the tour. Spirit Of Yorkshire Limited holds the right to ask for photographic ID if anyone appears to be under the age of 25.


Accounts and Security

You may be required to create an account in order to purchase goods and to use certain other parts of the website. Some criteria may include personal details and payment information. By continuing to use our services you represent and warrant that:

  • All information you submit is correct and truthful

  • You have permission to submit payment information where permission may be required

We recommend that you do not share your account details, particularly your username and password with anyone else. We cannot accept liability for any losses or damages incurred as a result of your account details being shared by you. If you use a shared computer, we recommend that you do not save your account details in your internet browser.

If you believe that your account details have been obtained by another person without your consent, you should either change your account password or contact us immediately to suspend your account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled prior to being dispatched. If an unauthorised purchase is dispatched prior to you notifying us of the unauthorised nature of the purchase, we recommend that you contact your bank or payment provider.

When choosing your username you are required to adhere to the terms set out above. Failure to do so could result in the suspension and/or deletion of your account.


The Contract

These Terms and Conditions govern the sale of goods/services by us and will form the basis of the contract between us and you. Before making your purchase, please ensure that you have read our Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please do not hesitate to contact us. Nothing provided by us, including but not limited to, sales and marketing literature, price lists and any other documents constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer that we may, at our discretion, accept.

A legally binding contract between us and you will be created upon our acceptance of your order, indicated by your signature on the booking form. Booking forms will be provided in writing, usually via email.

We shall ensure that the following information is given/made available to you prior to the commencement of the contract between us and you:

  • The main characteristics of the goods are outlined

  • Our identity and contact details are provided

  • The total price for the goods/services are explained including taxes or, if the nature of the goods/services is such that the price cannot be calculated in advance, the manner in which it will be calculated is explained

  • Where applicable, all additional delivery charges are explained or, where such charges cannot be calculated in advance, the manner in which they will be calculated is explained

  • Where necessary, arrangements for payment, delivery and timescale which we undertake to deliver the goods will be outlined

  • You are aware of our complaints handling policy

  • You are aware of our legal duty to supply goods that are in conformity with the contract.

  • Where necessary, details of after-sales services and commercial guarantees will be outlined

  • Where necessary, you are aware of the functionality, including appropriate technical protection measures, of digital content and any relevant compatibility of digital content with hardware and software

Privacy

Use of our services is also governed by our privacy policy which is incorporated into these terms and conditions.


Personal Information (Data Protection)

All personal information (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act. We may use your personal information to:

  • Provide our goods and services to you

  • Process your payment for the goods

  • Inform you of new products and services available. If you wish to not receive news of these you can tick the box on the booking form and you will not be subscribed.

We promise not to pass on your personal information to any other third parties without first obtaining your permission.


Disclaimers

We cannot guarantee that our website will fit your needs/requirements, be of satisfactory quality, or that it will be fit for a particular purpose. We cannot confirm that it will not infringe the rights of third parties and that it will be compatible with all systems and be secure. We make no promises of any specific results from the use of our services.

Our website is not intended to constitute any advice and its contents are not to be relied upon when making any decisions or taking any action of any kind.

It is also not intended to constitute a contractual offer capable of acceptance. We aim to ensure that the website is secure and free of errors, viruses and any other malware however you are strongly advised to take responsibility for your own internet security and that of your personal details and your computers.


Changes to the Service and these Terms and Conditions

We reserve the right to change our website, its content or these terms and conditions at any time. If we did this, you would be bound by the changes from the first time you use the website and our services following the changes. If we are required to make any changes to these terms and conditions in regards to the sale of goods by law, these will apply automatically to any orders currently pending in addition to any orders placed by you in the future.


Limitation of Liability

Please note that you enter the distillery at your own risk.


No Waiver

If any party fails to exercise any right or remedy contained within these terms and conditions shall not be construed as a waiver of that right or remedy.


Third Party Rights

No part of these terms and conditions shall confer any rights upon any third party. The agreement created by these terms and conditions is between you (the user) and us (Spirit Of Yorkshire Limited).


Communications

All correspondence should be given to us either by post to our registered address of Unit 1 Hunmanby Industrial Estate, Hunmanby, North Yorkshire, YO14 0PH or sent via email to info@spiritofyorkshire.com.

We may occasionally send you information about our products and/or services available to you. If you do not want to receive such information, please click on the 'Unsubscribe' link in any email which you receive from us.


Law and Jurisdiction

These Terms and Conditions and the relationship between you and Spirit Of Yorkshire Limited are governed by and construed in accordance with the Law of England and Wales. Spirit Of Yorkshire Limited and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.


Spirit Of Yorkshire Limited

 

March 2017


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